Learn what to do if Surface won’t turn on, turns on then off, or starts and gets stuck on a screen—a black screen, a screen with a logo, or another screen

Try these troubleshooting steps if Microsoft Store does not launch in Windows 10.

The following disclaimer applies if you install Windows 11 on a device that doesn't meet the minimum system requirements: This PC doesn't meet the minimum system requirements for running Windows 11 - these requirements help ensure a more reliable and higher quality experience.

Learn how to install Office 2013 on your PC or Office for Mac 2011.

Learn how to install, reinstall, or activate Microsoft 365 or Office 2019 on a PC or Mac.

Find out how to fix sound or audio problems in Windows.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

Learn how to create installation media for installing or reinstalling Windows 7, Windows 8.1, or Windows 10.

Learn how to find and change settings in Windows. Find your Windows settings in a snap! Select the Start button, then select Settings .From there, browse the categories or use search to find what you're looking for.

Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.