若要在 Outlook.com 中获取支持，请单击此处或选择菜单栏上的帮助，然后输入查询。 如果自助服务无法解决问题，请向下滚动到“仍需要帮助？”，然后选择“是”。 若要在 Outlook.com 中联系我们，需要登录。

Buy stuff from Microsoft Store online (from your mobile device, on Xbox One, in the Microsoft Store app on your Windows 10/11 or Windows 8.1 device, or via the web).

To pin Quick Assist to your taskbar so you can quickly get back to it, after Quick Assist is open, right-click (or press and hold) the icon on your taskbar > Pin to taskbar. If the old app icon still appears on your device, make sure you select the new app icon.

That verification method isn’t working right now: Sometimes the block may be tied to the verification method you are using.Try using another verification method connected to your account. For example, if you are using SMS to verify yourself and are hitting a block, try using an alternate email that is connected to the account to receive your authorization code.

Press this key. To do this. Command + Shift + B. Show or hide the favorites bar. Command + Shift + C . Open Developer tools. Command + D. Save your current tab as a favorite. Command + Shift + D. Save all open tabs as favorites in a new folder

1. Sign in with your Microsoft account. You will be prompted to Sign in with Microsoft account. If you have an existing Microsoft account on your mobile device then you will be asked to confirm your account, then click Continue.. If you don't have an existing Microsoft account on your mobile device then you will be asked to sign into your account or create a new one, then click Continue.

Test your camera with the Camera app. Select Start , then choose Camera from your apps. If you're asked to allow access to the Camera, select Yes.If the camera works in the Camera app, the problem might be with the app you're trying to use.

Safe mode starts Windows in a basic state, using a limited set of files and drivers. If a problem doesn't happen in safe mode, this means that default settings and basic device drivers aren't causing the issue.

注意: 如果使用 VPN 连接并使用代理服务器，则需要为该 VPN 连接单独设置它。 通常情况下，VPN 和代理服务器连接可能看起来有一些相似之处，但与代理服务器相比，VPN 提供了更安全的连接。 有关设置 VPN 连接的详细信息，请参阅在 Windows 中连接到 VPN。

Microsoft Defender is a security app that helps people and families stay safer online with malware protection, web protection, real-time security notifications, and security tips.Microsoft Defender is included in a Microsoft 365 Family or Personal subscription and works on your phone (Android or iOS), PC, and Mac.