PowerPoint isn't responding, hangs or freezes | Microsoft Support
Instructions to resolve issues when PowerPoint 2013 or PowerPoint 2016 doesn't respond, hangs, or freezes.
Applies To: PowerPoint for Microsoft 365, PowerPoint 2024, PowerPoint 2021, PowerPoint 2019, PowerPoint 2016
Recover your Word files and documents | Microsoft Support
What are the steps to close recovered files? How do I change where to save AutoRecover files? Show me how to recover my Word files and documents.
Applies To: Word for Microsoft 365, Word for Microsoft 365 for Mac, Word 2024, Word 2024 for Mac, Word 2021, Word 2021 for Mac, Word 2019, Word 2016
Excel not responding, hangs, freezes or stops working
These steps can help resolve the most common issues when you receive an Excel not responding error, Excel hangs or freezes when you launch it, or open an Excel workbook.
Applies To: Excel for Microsoft 365, Excel 2024, Excel 2021, Excel 2019, Excel 2016
Overview of diagnostic log files for Office | Microsoft Support
When a user runs an Office app, such as Word or Excel, diagnostic information is collected and saved to log files on the user’s device. These log files contain information about the processes and components running in the application, and can help detect, diagnose, and fix issues and help make improvements to Office. This information is very similar to optional diagnostic data that may ...
Applies To: Excel for Microsoft 365, Word for Microsoft 365, PowerPoint for Microsoft 365, Project Online Desktop Client, Excel 2024, PowerPoint 2024, Project Professional 2024, Project Standard 2024, Excel 2021, Word 2021, PowerPoint 2021, Project Professional 2021, Project Standard 2021, Visio Professional 2021, Visio Standard 2021, Excel 2019, Word 2019, PowerPoint 2019, Project Professional 2019, Project Standard 2019, Visio Professional 2019, Visio Standard 2019, OneNote
Fixes or workarounds for recent issues in Word for Mac
Word for Mac crashes and slow performance [FIXED] Word does not respond when using "Save as Picture" [FIXED] WordRake add-in causing Word for Mac to crash since upgrading to Catalina (OSX 15.0) Issues affecting Word for Mac features and add-ins [WORKAROUND] Files are grayed out when using the compare feature in Word for Mac
Applies To: Word for Microsoft 365 for Mac, Word 2024 for Mac, Word 2021 for Mac
Repair an Office application | Microsoft Support
If a Microsoft 365 application such as Word or Excel isn't working correctly, sometimes restarting it will fix the problem. If that doesn't work, you can try repairing it. When you're done, you might need to restart your computer.
Applies To: Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Publisher for Microsoft 365, Excel 2024, Word 2024, Outlook 2024, PowerPoint 2024, Access 2024, OneNote 2024, Project Professional 2024, Project Standard 2024, Visio Professional 2024, Visio Standard 2024, Office 2024, Excel 2021, Word 2021, Outlook 2021, PowerPoint 2021, Access 2021, Project Professional 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Professional 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Access 2016, OneNote 2016, Project Professional 2016, Project Standard 2016, Publisher 2016, Visio Professional 2016, Visio Standard 2016, Office 2016, Microsoft 365 for home, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet - Small Business Admin, InfoPath 2013
Fixes or workarounds for recent issues in Excel for Windows
[FIXED] Excel 365 might stop responding or experience performance problems when switching between worksheets [FIXED] Word, Excel, and PowerPoint close unexpectedly when trying to open cloud documents in Office Version 2205 [WORKAROUND] Excel may crash when running multiple instances that use clipboard functionality programmatically
Applies To: Excel for Microsoft 365, Excel 2024, Excel 2021, Excel 2019, Excel 2016, Microsoft 365
Classic Outlook mail merge hangs trying to initialize Word
After you disable the Word add-ins, restart Word to pick up the change before proceeding with the mail merge. Start classic Outlook by running as Administrator context and then do the mail merge.
Applies To: Word for Microsoft 365, Outlook for Microsoft 365
Excel tidak merespons, berhenti, beku atau berhenti bekerja
Langkah-langkah ini dapat membantu mengatasi masalah paling umum saat Anda menerima kesalahan Excel yang tidak merespons, Excel macet atau berhenti berfungsi saat Anda meluncurkannya, atau membuka buku kerja Excel.
Applies To: Excel for Microsoft 365, Excel 2024, Excel 2021, Excel 2019, Excel 2016
Copilot troubleshooters | Microsoft Support
Copilot connectivity troubleshooter Use the Copilot connectivity troubleshooter when you are having difficulty connecting to Copilot. This will check for firewall rules or other blockers to your connection. Start the Get Help app. In the Search bar, enter Copilot connectivity troubleshooter. Follow the steps provided.