Important Because two-step verification is turned on, you’ll need two forms of identification to sign in to your account. If you no longer have access to the email address you use to verify your account, your security info isn’t up to date, or you’ve recently updated your security info within the last 30 days, you may not be able to access your account.

查看保修条款，检查维修状态并了解微软设备或配件的保护计划。

Press the Xbox button on your controller to open the guide, and then go to Profile & system > Settings > Account > Subscriptions.; Select the subscription that you want to manage.

注意: 使用安装介质重新安装Windows 11，同时选择“不保留任何内容” (干净安装) ，如果重新安装 Windows 的分区为 20GB 或更大，则将自动启用保留存储。 保留存储空间将留出磁盘空间以供更新、应用、临时文件和系统缓存使用，因此可确保关键的操作系统功能始终可以访问磁盘空间，从而改进了电脑 ...

Starting July 14, 2023: Existing Primary and Secondary members will be emailed details describing this change.; Starting July 17, 2023: Primary account holders will no longer be able to add new members to their shared membership.; August 15, 2023: Existing memberships will end and Xbox Game Pass Friends & Family will no longer be available.; Starting August 15, 2023: We’ll be sending Xbox ...

Track your points and earn while gaming or shopping by downloading the Microsoft Rewards app to your Xbox console: Press the Xbox button to open the guide, and then go to Store.; Select Search, and then enter Microsoft Rewards into the search box.; Choose the Microsoft Rewards app from the results, and then download it to your console.

若要升级到 Windows 11，需要硬盘上有足够的空间进行安装。 若要查看计算机上可用的硬盘空间，请选择任务栏上的"文件资源管理器 (在Windows 7) 中称为Windows资源管理器，或按Windows徽标键 + E。. 然后，选择“计算机”或“这台电脑”，并在“硬盘驱动器”或“设备和驱动器”下进行查看。

本页提供 Microsoft 客服的电话号码。

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如果你想更改固件设置或 Windows 启动设置，从 U 盘启动你的 Surface 可能会很有用。 从 USB 设备启动不会刷新或重置你的 Surface。