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排查Windows 媒体播放器错误 - Microsoft 支持
如果遇到特定文件类型的错误,则可能是编解码器缺失或过时。 若要解决此问题,请执行以下操作: 检查文件属性: 确保电脑上有正确的编解码器来播放媒体文件。 若要检查文件格式和编解码器信息,请右键单击媒体文件,选择“属性”,然后转到“详细信息”选项卡。
退还从 Microsoft 购买的物品以进行换货或退款 - Microsoft 支持
了解如何接收从 Microsoft 购买的商品的退款或换货。
Applies To: Microsoft account dashboard
Remotely install and manage games | Xbox Support
When you’re away from your console or your Windows 10/11 device, you can still get ready to play your next Xbox console game. Use the Xbox mobile app, the Xbox Game Pass app, or the Microsoft Store on PC to remotely install games—so your games are ready when you are.
Troubleshoot buying issues with Microsoft Store
Try these steps if you’re having trouble buying apps, games, or downloads from the Microsoft Store.
Applies To: Microsoft account dashboard
What is Data Execution Prevention (DEP)? - Microsoft Support
Data Execution Prevention (DEP) is a technology built into Windows that helps protect you from malicious code launching from areas of memory that have been designated as for data only.
Do you need help locating your computer name? - Microsoft Support
Click System and Security > System.. On the View basic information about your computer page, see the Full computer name under the section Computer name, domain, and workgroup settings.
Applies To: Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Small Business Admin, Office 365 operated by 21Vianet - Admin
Use Game Mode while gaming on your Windows device
Prevents Windows Update from performing driver installations and sending restart notifications; Helps achieve a more stable frame rate depending on the specific game and system
Office 中未经授权产品和激活错误 - Microsoft 支持
提示: 在 Windows 7 中,你可使用网络时间服务器来同步计算机时钟,以保持计算机时钟处于最新状态。若要实现这一点,请选择屏幕右下角的日期或时间,然后选择“更改日期和时间设置”。依次选择“网络时间”选项卡和“更改设置”,再选择“使用网络时间服务器进行同步”,然后选择“立即 ...
Applies To: Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Project Online Desktop Client, Publisher for Microsoft 365, Visio Plan 2, Excel 2021, Word 2021, Outlook 2021, PowerPoint 2021, Access 2021, Project Professional 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Professional 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Access 2016, OneNote 2016, Project Professional 2016, Project Standard 2016, Publisher 2016, Visio Professional 2016, Visio Standard 2016, Office 2016, Microsoft 365 for home, Office for business, Office 365 Small Business, Microsoft 365 admin, InfoPath 2013, Office.com
Résoudre les problèmes de mise à jour de Windows
Le temps nécessaire au téléchargement et à l’installation d’une mise à jour dépend de la vitesse de connexion, des paramètres réseau et de la taille de la mise à jour. Si l’installation reste bloquée au même pourcentage, essayez de vérifier à nouveau les mises à jour ou d’exécuter le Utilitaire de résolution des problèmes de Windows Update.
关于在中国使用荣耀、Samsung 和 OPPO 手机设置连接到 Windows 并对其进行故障排除
本文中的信息仅在中国提供。 我们很高兴地向你推出荣耀、三星和 oppo 特定设备上的“手机连接”! 使用“手机连接”,可以轻松连接手机和电脑,以查看和回复短信、拨打和接听电话、查看和管理照片、接收移动通知,以及直接在电脑上使用手机屏幕。