Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date; Requests are for games in which you haven’t accumulated a significant amount of play time

Use the Quick Assist app to get help with a computer problem from family or friends or help them out. Quick Assist uses a remote connection, so remember to only use it with people you trust, since they can see your computer screen or control your PC (if you allow it).

Microsoft Edge is your AI-powered browser. With Copilot in Microsoft Edge, you can get answers to your questions without leaving the tab or window that you're already in. Ask Copilot to help you make decisions, research topics, or summarize web pages or PDFs to find exactly what you're seeking.

Take a picture of some printed data Maybe you’d like to get data from your previous tax returns into Excel and you only have printed copies.Just take a picture of each one, transfer the pictures to your computer (OneDrive is great for this). Then, click Data > From Picture > Picture From File and follow the on-screen instructions to convert picture to data.

Cloud files can exist locally on the disk or be available online only. To choose the conditions for when inactive files are made online only, under Content will become online-only if not opened for more than: choose your preferred amount of time. Note that starting in Windows 11, version 22H2, the default for OneDrive cloud files is to make files online-only if not opened for more than 30 days.

For a black screen, use the following keyboard shortcut: Windows logo key + Ctrl + Shift + B to reset your graphics driver.

Get help for the account you use with Microsoft. Find how to set up Microsoft account, protect it, and use it to manage your services and subscriptions.

When you’re away from your console or your Windows 10/11 device, you can still get ready to play your next Xbox console game. Use Xbox app on mobile or Xbox.com to remotely install games—so your games are ready when you are.

Learn how to remove malware from your PC. Use Microsoft Defender Antivirus in Windows 10 or Windows 11 to scan your PC for malware, viruses, or other threats.

For the website(s) you would like to allow scripting, enter the address within the Add this website to the zone text box and click Add. Note: If the address does not begin with "https:", you many need to uncheck "Require server verification (https:) for all sites in this zone".