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Global Customer Service phone numbers - Microsoft Support
Country/Region. Country/Region code. Phone number. Language. Australia. N/A. 13 20 58. English. New Zealand. N/A +64. 0800 800 004 9 368 5680. English
How to investigate a billing charge from Microsoft
If you don't recognize a charge on your account, go to the Manage your payments page of your Microsoft account dashboard and select "Investigate". Learn more. Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card.
Applies To: Microsoft account dashboard
Advanced startup options (including safe mode) - Microsoft Support
If your computer has more than one operating system, use the arrow keys to highlight the operating system you want to start in safe mode, and then press F8. On the Advanced Boot Options screen, use the arrow keys to highlight the safe mode option you want, and then press Enter. Log on to your computer with a user account that has administrator ...
View your data on the privacy dashboard - Microsoft Support
The privacy dashboard provides tools to view and clear this data and to manage your privacy settings for the products you use. Data that appears on the dashboard can include data related to your Bing and Cortana searches, Microsoft Edge browsing, and location, voice, media, and apps and services activity. Once you clear your data, we'll delete ...
Applies To: Microsoft account dashboard
How to perform a clean boot in Windows - Microsoft Support
Here's how: Select Search , then type computer management. Select Computer Management from the list of results. In the console tree, select the arrow to expand Services and Applications, and then select Services. In the details pane, right-click or swipe down on Windows Installer, and then select Start. Describes how to use the clean boot ...
Can't send or receive email in Outlook.com - Microsoft Support
If your cloud storage and mailbox are not full, and you can't send or receive email, or can't connect to Outlook.com, check these common causes: If you can't send or receive email, check your account: update your password if it's been changed recently. Your account might also be temporarily blocked because we noticed some unusual sign-in activity.
Applies To: Outlook.com
Remove specific prevalent malware with Windows Malicious Software ...
Microsoft generally releases the MSRT on a monthly cadence as part of Windows Update or as a standalone tool. (For exceptions, see Skipped releases.)Use this tool to find and remove specific prevalent threats and reverse the changes that they made (see Covered malware families).For comprehensive malware detection and removal, consider using Windows Defender Offline or Microsoft Safety Scanner.
Change the level of protection in the Junk Email Filter
The higher you set the protection level, the greater the risk of some legitimate messages being identified as junk and moved to the Junk E-mail folder. Click Home > Delete group > Junk > Junk E-mail Options. Choose the level of protection you want. No Automatic Filtering Although this turns off the automatic Junk Email Filter, messages are ...
Applies To: Outlook for Microsoft 365, Outlook 2021, Outlook 2019, Outlook 2016
Repair Outlook Data Files (.pst and .ost) - Microsoft Support
Repair an Outlook data file (.pst) file. Open SCANPST.EXE. Select Browse to select the Outlook Data File (.pst) you want to scan. If you need help locating your Outlook Data File, see Locating the Outlook Data Files. Note: By default, a new log file is created during the scan.
Applies To: Outlook for Microsoft 365, Outlook 2021, Outlook 2019, Outlook 2016
"Access Denied" or other errors when you access or work with files and ...
If the Encrypt contents to secure data check box is selected, you have to have the certificate that was used to encrypt the file or folder to be able to open it. In this situation, you should obtain the certificate from the person who created or encrypted the file or folder, or have that person decrypt the file or folder.