注意: Microsoft Edge 版本 124 及更高版本已停用 自动保存密码 设置。 相反，每次在 Edge 浏览器中输入新凭据时，Edge 都会提供保存密码。 以前自动保存的所有密码将继续可用于无缝登录。

Here are some solutions to common problems with the new Microsoft Edge . If Microsoft Edge keeps crashing. If you can't open Microsoft Edge, or if it opens briefly and then closes, or if you’re unable to open specific webpages, here are some things you can try.

If the USB recovery drive doesn’t work on your Surface. If you can’t boot from your USB recovery drive or don’t see the Recover from a drive option, you may need to ensure that the boot-from-USB function in the Surface BIOS is enabled or configure the boot order so the USB drive is the first option. For more info, see Boot Surface from a USB device.

Repair programs in Control Panel. Select the Advanced options link under the name of the app (some apps don't have this option). On the page that opens, select Repair if it's available.If it isn't available or doesn't fix the problem, select Reset.

Explore OneDrive support, help, and learning resources. Learn how to protect your important files, documents, and memories with OneDrive.

Tip: If you're a Microsoft 365 Family or Personal subscriber you get Microsoft Defender, our advanced security software for Windows, Mac, iOS, and Android, as part of your subscription.Learn more at Getting started with Microsoft Defender.

Sign out of your account and then sign in to your new account. If everything is fixed, move your personal data and files to the new account. To move your personal files from your old account to your new account, try opening File Explorer, expanding This PC > OSDisk (C:), and looking in the Users folder, where you should see folders for both accounts.

The Program Install and Uninstall troubleshooter helps you automatically repair issues when you're blocked from installing or removing programs.

Tip: If you encounter a problem on your Windows device, pressing the Windows logo key + F takes a screenshot, then opens the Feedback Hub app and automatically uploads the screenshot to the Feedback tab. Follow the on-screen instructions to detail the problem you've encountered.

Learn how to remove malware from your PC. Use Microsoft Defender Antivirus in Windows 10 or Windows 11 to scan your PC for malware, viruses, or other threats.