Manage app passwords for two-step verification - Microsoft Support
Make sure you typed your password correctly. If you're sure you entered your password correctly, you can try to sign in again and create a new app password. If neither of those options fix your problem, contact your organization's Help desk so they can delete your existing app passwords, letting you create brand-new ones. Next steps
Common problems with two-step verification for a work or school account
Make sure you have a device signal and Internet connection. Make sure your phone calls and text messages are getting through to your mobile device. Have a friend call you and send you a text message to make sure you receive both. If you don't receive the call or text, first check to make sure your mobile device is turned on.
Text message notifications in Outlook on the web
Text message notifications in the Outlook web app. To enable or disable text message notifications, follow the steps below: Select Settings > Options or View all Outlook settings
Applies To: Outlook on the web for Exchange Server 2016, Outlook on the web for Exchange Server 2019
Transfer files to your personal OneDrive with the Mover Transfer Wizard
You’ve worked hard on your school projects and want to transfer the files in the cloud storage you use at school to your personal OneDrive before you graduate, to use for your resume, portfolio, or even work-related projects. Or, you switched your Microsoft 365 Family or Personal subscription to use a different Microsoft account and now want ...
Applies To: OneDrive (home or personal), OneDrive for Mac, OneDrive for Windows
Redeem a gift card or code to your Microsoft account
How to redeem a gift card, Xbox download code or token. Both Microsoft and Xbox gift cards and download codes and tokens work the same way: once redeemed to your Microsoft account, you can spend your balance at Microsoft Store online, on Windows or Xbox, and you can get downloads for the latest apps, games, movies, TV shows, and Surface, Xbox, and accessories.
Applies To: Microsoft account dashboard
How to use the PC Health Check app - Microsoft Support
If you’re currently running Windows 10, PC Health Check provides a comprehensive eligibility check for your device to ensure it meets the Windows 11 minimum system requirements. You’ll get info on why your device is or isn’t eligible, plus info on what you can do if your device doesn’t meet the requirements.
Fix sound or audio problems in Windows - Microsoft Support
If you’re using an external monitor that doesn’t have built-in speakers, make sure that the monitor isn’t already selected as your default output device. if it is, you won’t have any audio. You can check that when you set your default output audio device. Here’s how: Select Start > Settings > System > Sound .
How to sign in to Hotmail - Microsoft Support
If you can you sign in but are having problems with Outlook.com, check the service status. If the status isn't green, wait until the service is running normally and try again. Microsoft always keeps an eye out for unusual sign-in activity, just in case someone else is trying to get into your account. If you're travelling to a new place or using ...
Applies To: Outlook.com
Screen mirroring and projecting to your PC or wireless display
Note: The Wireless Display app is available on devices running Windows 11 version 22H2 and newer.If you're running an earlier version of Windows, launch the Connect app by entering connect in the search box on the taskbar, and selecting Connect in the list of results. To find out which version of Windows you're running, see Which version of Windows operating system am I running?
Download and install or reinstall Office 2019, Office 2016, or Office ...
Note: The steps to install the 2019, 2016, or 2013 versions of Office Professional Plus, Office Standard, or a stand-alone app such as Word or Project might be different if you got Microsoft 365 through one of the following: Microsoft Workplace Discount Program (formerly known as Home Use Program): If you bought Microsoft 365 for personal use through your company, see Install Office through ...
Applies To: Office 2019, Office 2016, Office 2016 for Mac, Office 2013