获取 Windows 操作系统的官方支持和帮助信息，以及如何使用 Windows 的指南。

OneDrive not connected. If you cannot sign in to your OneDrive sync app, or you see a message saying OneDrive is not connected, let our troubleshooter guide you through the steps to get syncing again, or follow the steps below.

Find operating system info in Windows 8.1 or Windows RT 8.1. To find out which version of Windows your device is running, press the Windows logo key key + R, type winver in the Open box, and then select OK.. If your device is running Windows 8.1 or Windows RT 8.1, here’s how to learn more:

In quick settings: To find the quick setting for Bluetooth, select the Network, Sound, or Battery icons ( ) next to the time and date on the right side of your taskbar.Select Bluetooth to turn it on. If it's turned on without any Bluetooth devices connected, it might appear as Not connected . If you don't see Bluetooth in quick settings, you might need to add it.

Uninstall from the Start menu. Select Start > All apps and search for the app in the list shown.

To change appearance, select Appearance and make the changes you want to your default theme, zoom, toolbar, and fonts.

Note: the website or application you're trying to sign into must support passkeys in order for them to work.The good news is that the industry is quickly adopting passkeys as an authentication mechanism, so more and more websites and applications are beginning to offer this feature.

Note: The steps to install the 2019, 2016, or 2013 versions of Office Professional Plus, Office Standard, or a stand-alone app such as Word or Project might be different if you got Microsoft 365 through one of the following: Microsoft Workplace Discount Program (formerly known as Home Use Program): If you bought Microsoft 365 for personal use through your company, see Install Office through ...

Windows Media Player is available for Windows-based devices. Use this table to find the right version of the Player for your system. (If you've got a Mac, you can download Windows Media Components for QuickTime to play Windows Media files.)

To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes.. To contact us in Outlook.com, you'll need to sign in.