Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren't returnable unless the offer for applicable law states that you're eligible for a refund.

Note: You might not be able to change the power mode when a custom power plan is selected.If you can’t set the power mode in Power & battery settings, open Control Panel, select System and Security > Power Options, then choose a Balanced power plan.

Learn more. Fix problems with apps from Microsoft Store. Manage your purchases from the Microsoft Store. Need more help? Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help.If you still need help, select Contact Support to be routed to the best support option.

Descubre cómo enviar una solicitud para obtener el reembolso de una compra de contenido digital de Xbox.

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Wenn Sie derzeit Windows 10 verwenden, bietet PC Health Check eine umfassende Eignungsprüfung für Ihr Gerät, um sicherzustellen, dass es die Mindestsystemanforderungen von Windows 11 erfüllt. Sie erhalten Informationen dazu, warum Ihr Gerät geeignet oder nicht geeignet ist, sowie Informationen dazu, was Sie tun können, wenn Ihr Gerät die Anforderungen nicht erfüllt.

Microsoft's products and services work best if you use the same language and region across all your devices, and in all of your app and Store settings.

To activate using your digital license, you'll need to upgrade to Windows 11 Pro: Save your work and close any open apps.

In order to obtain the details of your reward, please go to your Order History and scan through the list of your orders. Look for the reward in question and at the far-right, click the Order Details button to get your redemption code or link.

¿Está preparado para instalar? Antes de empezar, asegúrate de que tu PC o Mac cumple los requisitos del sistema.. Si ya ha canjeado una clave de producto, simplemente va a reinstalar las aplicaciones o sabe que tiene una licencia asignada a través del trabajo o la escuela, puede ir directamente a la sección iniciar sesión para descargar e instalar Microsoft 365 u Office.