Tips: If you're using mobile data, try switching to Wi-Fi and vice-versa. Make sure Airplane mode is off.

Billing & payments. Your dashboard is also where you can: Buy, renew, or cancel a subscription.

Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date; Requests are for games in which you haven’t accumulated a significant amount of play time

Learn how to run Windows Update Troubleshooter to resolve errors downloading or installing Windows updates.

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To check on the recall in classic Outlook. After submitting a recall request, usually less than 30 seconds later, you will get an email notification with the subject "Message Recall Report for message [original message subject]".

Step 1: Clear your PC of viruses or malware before you change your password. If you have a good antivirus program installed, make sure it's up to date and then do a full scan of your system.

Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us.

Notes: You can either use an email address you own as a Microsoft account, or create a new address by choosing "Get a new email address" or "Use your email instead" when you sign up.

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