¿Está preparado para instalar? Antes de empezar, asegúrate de que tu PC o Mac cumple los requisitos del sistema.. Si ya ha canjeado una clave de producto, simplemente va a reinstalar las aplicaciones o sabe que tiene una licencia asignada a través del trabajo o la escuela, puede ir directamente a la sección iniciar sesión para descargar e instalar Microsoft 365 u Office.

On the Email tab, choose your account (profile), and then choose Repair.

Note: Don't select the link under Upgrade your edition of Windows. That's a different process that will keep you in S mode. On the page that appears in the Microsoft Store (Switch out of S mode or a similar page), select the Get button. After you confirm this action, you'll be able to install apps from outside the Microsoft Store.

Safe mode starts Windows in a basic state, using a limited set of files and drivers. If a problem doesn't happen in safe mode, this means that default settings and basic device drivers aren't causing the issue. Observing Windows in safe mode enables you to narrow down the source of a problem, and can help you troubleshoot problems on your PC.

Find operating system info in Windows 8.1 or Windows RT 8.1. To find out which version of Windows your device is running, press the Windows logo key key + R, type winver in the Open box, and then select OK.. If your device is running Windows 8.1 or Windows RT 8.1, here’s how to learn more:

Learn how to install the latest version of DirectX to enable games and multimedia applications on your system.

To invite someone who isn't on your contact list, select Invite someone to help you. Follow the instructions. To give help if someone has requested it: Go to the search box and enter remote assistance, then select Invite someone to connect to your PC and help you, or offer to help someone else.

Note: If you don't see the option to Restore preinstalled apps, it means your PC doesn't have preinstalled apps configured. In versions of Windows 10 prior to version 2004 this feature was called Fresh Start and to use it you'd select Start > Settings > Update & security > Windows Defender > Device performance & health .

If you can't connect to the Ethernet network on either PC, it might be a problem with your router, internet service provider, or USB to Ethernet adapter. On your home router. Try these things first to help you fix or narrow down the connection problem. Check the Ethernet cable and connection. Make sure the Ethernet cable is securely plugged ...

Tips: If you want a deeper scan, instead of selecting Quick scan in step 3, select Scan options and choose the type of scan you want.. For the most complete scan, run Microsoft Defender Offline. For more about that see Help protect my PC with Microsoft Defender Offline.