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Contact us | Xbox Support
Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us.
Record a presentation - Microsoft Support
When you're ready, select the round, red Record button, wait for the countdown, then start speaking. To record from a specific slide, go to it, and then select Record.
Applies To: PowerPoint for Microsoft 365, PowerPoint 2021, PowerPoint 2019, PowerPoint 2016
Returning items you bought from Microsoft for exchange or refund
Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren't returnable unless the offer for applicable law states that you're eligible for a refund.
Applies To: Microsoft account dashboard
"Access Denied" or other errors when you access or work with files and ...
If the Encrypt contents to secure data check box is selected, you have to have the certificate that was used to encrypt the file or folder to be able to open it. In this situation, you should obtain the certificate from the person who created or encrypted the file or folder, or have that person decrypt the file or folder.
Fix problems with the Start menu - Microsoft Support
Sign out of your account and then sign in to your new account. If everything is fixed, move your personal data and files to the new account. To move your personal files from your old account to your new account, try opening File Explorer, expanding This PC > OSDisk (C:), and looking in the Users folder, where you should see folders for both accounts.
How to go passwordless with your Microsoft account
Going passwordless refers to removing your password and using a passwordless method to sign in instead. Passwordless solutions such as Windows Hello, the Microsoft Authenticator app, SMS or Email codes, and physical security keys provide a more secure and convenient sign-in method. While passwords can be guessed, stolen, or phished, only you can provide fingerprint authentication, or provide ...
Applies To: Microsoft account dashboard
Can't send or receive email in Outlook.com - Microsoft Support
Important: If your Microsoft cloud storage is full, you cannot send or receive email.Messages sent to you while your storage was full are bounced back to the sender and are unrecoverable. Check your mailbox storage to see what's taking up space. Learn more about recent changes.
Applies To: Outlook.com
Skype help & learning
Get help and learn how to use Skype with Microsoft's official support page.
Advanced startup options (including safe mode) - Microsoft Support
The Advanced Boot Options screen lets you start Windows in advanced troubleshooting modes. You can access the menu by turning on your computer and pressing the F8 key before Windows starts.
How to investigate a billing charge from Microsoft
Tip: If you believe someone has acquired your payment info, contact your bank or your payment provider to prevent more charges. Tell them your credit card has been stolen or compromised - If you only dispute the charges, there's nothing to prevent the fraudulent charges from happening again.
Applies To: Microsoft account dashboard