If you can't sign into your Microsoft account, most issues can be identified by our sign-in helper tool. The tool will ask you to enter the email address or mobile phone number you're trying to sign in with and check the details you provide.

Turn closed captions on or off. Video clips shared in Teams have auto-generated captions. If you want to turn off the captions for a video clip you're watching, select Captions.To turn them back on, select Captions again. To view the list of supported languages for captions, see Language and voice support.

If your account has been hacked, use our sign-in helper tool below to help guide you to the right solutions. The tool will ask for your email address or phone number, and either show appropriate self-help, or offer the chance to talk to an agent.

In Windows 11, ensure that Camera access, Let apps access your camera, and the individual toggle for the Microsoft Store app you wish to use is turned on. If you do not see the app or website you're looking for in the list, it's likely a desktop app. Desktop apps cannot be individually toggled, but access for those apps can be controlled using Let desktop apps access your camera.

On the Outlook status bar, if you see Disconnected, Working Offline, or Trying to connect…, then Outlook can't reach the email server to send your mail.. To fix this problem, on the ribbon, select the Send/Receive tab, then, in the Preferences group, select Work Offline to toggle between offline mode and online mode.You may need to open the message and send it again or choose Send/Receive.

Advanced settings - This will open the classic Windows Defender Firewall tool which lets you create inbound or outbound rules, connection security rules, and see monitoring logs for the firewall. Most people won't want to dig into it that deeply; adding, changing, or deleting rules incorrectly can cause your system to be more vulnerable or can cause some apps not to work.

注意: 如果使用 Microsoft 帐户 （例如 Outlook.com 、Hotmail、Live 或 MSN 电子邮件帐户）而不是工作或学校帐户登录，请注销，然后使用正确的帐户重新登录。 不确定使用哪个帐户登录？ 在 Outlook 导航标头中选择 “帐户管理员 ”。 如果未使用所需帐户登录，请选择“ 注销 ”并重新开始该过程，或选择 ...

Chat is a core feature of Microsoft Teams that allows you to communicate with your colleagues and partners in real time. Whether you want to start a one-on-one chat, a group chat, or a chat in a channel, this webpage will show you the first things to know about chats in Microsoft Teams. Learn how to create, manage, and customize your chats, and discover some tips and tricks to enhance your ...

Resolve Windows blue screen errors with tips and resources to do your own troubleshooting, or contact the Microsoft support if you need more help.

Use the dial pad If you have a calling plan enabled, you can call anyone from Teams.. To dial a number from Teams, go to Calls, and then enter the number of the person you want to reach by using the dial pad located on the left.Then click Call.. You can also type the name of a person or group and call them from the dial pad.