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Note: If you have a suite such as Microsoft 365 Family, Office Home & Student 2016, or Office Home and Student 2013, search for the suite name, even if it's just a particular application you want to repair such as Word or Excel.If you have a standalone application such as Word or Excel, search for the application name.

Notes: This feature is not supported if you sign in with a work/school account. If you use an authenticator app or other multifactor sign in, you will need an app password to sign in.. If you want to create another email address that uses the same inbox, sent, items, and contact list as your existing Outlook.com account, read how to create an email alias.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

提示: 登入時，如果您下次想要直接移至信箱，請在 [保持登入?] 提示中選取 [是] (不建議用於共用電腦)。 或者，選取 [不要再顯示這個] 方塊，然後選取 [否]，這樣每次都會提示您輸入密碼。. 如果您無法登入或忘記您的使用者名稱或密碼，請使用我們的 [登入疑難排解員]。

Microsoft account help and support. Get help with signing in, locked or compromised accounts, linked accounts, closing, reopening, and updating your security info and account profile.

Need help with an Xbox console, an Xbox game or Xbox network? Find out how to get in touch with us.

Important: If your Microsoft cloud storage is full, you cannot send or receive email.Messages sent to you while your storage was full are bounced back to the sender and are unrecoverable. Check your mailbox storage to see what's taking up space. Learn more about recent changes.

2. Fill out the form using a recognized device and location. If possible, complete the form using a device you previously used to sign into your account and at a location where you commonly use that device and that we'll recognize, such as your home or office.

A family group is a set of individuals connected through the Microsoft Family Safety app on their Windows, Xbox, or mobile devices. Establishing a family group is an easy, effective way to encourage healthy online habits and manage busy schedules.