Access, download, or run the Surface app and the Surface Diagnostic Toolkit to help find and solve Surface problems.

Sign out of your account and then sign in to your new account. If everything is fixed, move your personal data and files to the new account. To move your personal files from your old account to your new account, try opening File Explorer, expanding This PC > OSDisk (C:), and looking in the Users folder, where you should see folders for both accounts.

Tip: If you believe someone has acquired your payment info, contact your bank or your payment provider to prevent more charges. Tell them your credit card has been stolen or compromised - If you only dispute the charges, there's nothing to prevent the fraudulent charges from happening again.

Tips: If you don't see the OneDrive icon, OneDrive might not be running. On a PC, go to Start, type OneDrive in the search box, and then click OneDrive in the search results. You might need to click the Show hidden icons arrow next to the notification area to see the OneDrive icons. On a Mac, use Spotlight to search for OneDrive and open it.

Learn how to open MSConfig in Windows 10 using the taskbar search bar and access system configuration.

Ensure these modes create an alert that is visible on your device. Make sure you have a device signal and Internet connection. Make sure your phone calls and text messages are getting through to your mobile device.

Select USB Video Device and then select Next to complete the driver update.

Updates to the default screen and sleep settings now help you use energy more efficiently and extend battery life. You can find efficiency settings in Windows 11 at Settings > System > Power & battery.. For a guided walkthrough of how each of the power and battery settings can improve your device's performance, click the button to open the Get Help app:

Why accounts are locked and disabled. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement.Here are some common reasons why accounts are locked, though not all account locks occur for these reasons:

Note: Use these steps for Windows programs.If you're having problems with an app you got from Microsoft Store, go to Fix problems with apps from Microsoft Store.