Why accounts are locked and disabled. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement.Here are some common reasons why accounts are locked, though not all account locks occur for these reasons:

Learn how to tell if your Office software is genuine. To help determine if your Microsoft software is genuine, go to our How to Tell site for more information. Here you'll learn about authentic packaging, including what to look for with product key labels, and Certificate of Authenticity (COA), how to report counterfeit software, and find out what your shopping and licensing options are.

Explore OneDrive support, help, and learning resources. Learn how to protect your important files, documents, and memories with OneDrive.

Organize your ideas. Collections help you keep track of your ideas on the web - shopping, planning a trip, research, or just want to pick up where you left off.

Website notifications appear in the lower right corner of your screen and are also displayed in the Notification Center.When notifications are turned on for a website, they will still appear even if Microsoft Edge is closed.

Billing & payments. Your dashboard is also where you can: Buy, renew, or cancel a subscription.

If you open a page written in a different language than your preferred languages in settings, Microsoft Edge will automatically prompt you to translate it. The Translate icon appears in the address bar when you go to a web page that’s written in a foreign language. A language is considered foreign to you if it's not included in your Preferred languages list in Settings.

If you are using a mouse, select Start > Settings > Accessibility > Magnifier.Select View, and then open the Keep the mouse pointer or Keep the text cursor drop-down menu, and select how Magnifier behaves when the mouse pointer or text cursor move around the screen. This is something you should experiment with to see which combination works best for you.

Warning: Turning off Memory Integrity on a Secured-core PC takes the device out of a Secured-core state.If you choose to continue using your device without addressing the driver problem, you might discover that the functionality the driver supports does not work any longer, which could have consequences ranging from negligible to severe.

This content can help you with your work or school account, which is the account provided to you by your organization (for example, dritan@contoso.com).