The new Microsoft Edge helps you browse, search, shop online, and more. Like all modern browsers, Microsoft Edge lets you collect and store specific data on your device, like cookies, and lets you send information to us, like browsing history, to make the experience as rich, fast, and personal as possible.

Learn how to install Windows 7 Service Pack 1 (SP1). Includes info about how to get the download, requirements, and more.

A Microsoft account is a personal account required for access to Microsoft’s products and services.

Learn how to use the Activation troubleshooter to resolve common activation issues in Windows.

See how to arrange all your open windows using the mouse, keyboard, or the Snap Assist feature in Windows.

Quick Assist lets someone you trust take over your Windows 10 or Windows 11 PC and fix a problem from wherever they are.

Learn how to get Microsoft Store updates for your apps and games. Download the latest versions of Microsoft Store apps and games.

Learn how to unlock your Microsoft account and resolve 'account has been locked' error message.

Get help and learn how to use Skype with Microsoft's official support page.

Before you begin filling out the form. The steps below will help guide you when filling out the account recovery form. It can be a lengthy process as it's designed to ask questions about your account that only you can answer.