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2/27/24 IMPORTANT: New dates for the end of non-security updates for Windows 11, version 22H2. The new end date is June 24, 2025 for Windows 11, version 22H2 Enterprise and Education editions.

If you are using a mouse, select Start > Settings > Accessibility > Magnifier.Select View, and then open the Keep the mouse pointer or Keep the text cursor drop-down menu, and select how Magnifier behaves when the mouse pointer or text cursor move around the screen. This is something you should experiment with to see which combination works best for you.

Note: You might not be able to change the power mode when a custom power plan is selected.If you can’t set the power mode in Power & battery settings, open Control Panel, select System and Security > Power Options, then choose a Balanced power plan.

Most software that you buy directly from Microsoft, like Office, Windows, and Xbox games, comes as a digital download that you can download, install, or reinstall.

Important: You don't need to remove old security information unless there is an account security risk (e.g. someone else has access to your old mailbox).

What is a Microsoft account used for? You need a Microsoft account to sign in to your Windows pc, Xbox console, or any of Microsoft’s products and services, including Office, Outlook.com, OneDrive, Xbox Live, Microsoft 365, Family Safety, Skype, Bing, Microsoft Store and MSN.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Why accounts are locked and disabled. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement.Here are some common reasons why accounts are locked, though not all account locks occur for these reasons:

UPDATED 10/10/2023 REMINDER Some editions of Windows 11, version 21H2 are at end of service today, October 10, 2023. These are Home, Pro, Pro Education, and Pro for Workstation. After today, devices that run these editions will not receive monthly security and quality updates.