Microsoft account help and support. Get help with signing in, locked or compromised accounts, linked accounts, closing, reopening, and updating your security info and account profile.

Windows Hello 是登录到 Windows 设备的一种更个性化、更安全的方式。 在 Windows Hello 中，你可以使用面部识别、指纹或 PIN 登录，而不是使用密码。

个人设备的所有者或管理员激活了 BitLocker (在某些设备上也称为设备加密，) 通过“设置”应用或控制面板： 在这种情况下，激活 BitLocker 的用户选择了保存密钥的位置，或者在设备加密的情况下选择 (，) 自动将密钥保存到其 Microsoft 帐户。

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In the search box on the taskbar, type device manager, then select Device Manager from the menu.

Mismatched email domains- If the email claims to be from a reputable company, like Microsoft or your bank, but the email is being sent from another email domain like Gmail.com, or microsoftsupport.ru it's probably a scam.Also be watchful for very subtle misspellings of the legitimate domain name. Like micros0ft.com where the second "o" has been replaced by a 0, or rnicrosoft.com, where the "m ...

Look in the Surface app. The easiest way to find which Surface model you have is to use the Surface app. It shows the model name of your Surface device and each Surface accessory.

Go to Your info at the top of the page.; Select Manage how you sign in to Microsoft.; Select the alias that you want to remove. If it’s a primary alias, select a new primary before you remove the old one. To do so, select one of the other aliases that are on the account, and then select Make primary.; You’ll use this new primary alias to send and receive emails, access your Microsoft ...

There are some common two-step verification problems that seem to happen more frequently than any of us would like. We've put together this article to describe fixes for the most common problems.

What happens when you turn on two-step verification? If you turn on two-step verification, you’ll get a security code to your email, phone, or authenticator app every time you sign in on a device that isn't trusted.When two-step verification is turned off, you will only have to verify your identity with security codes periodically, when there might be a risk to your account security.