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32-bit and 64-bit Windows: Frequently asked questions
To install a 64-bit version of Windows, you need a CPU that's capable of running a 64-bit version of Windows. The benefits of using a 64-bit operating system are most apparent when you have a large amount of random access memory (RAM) installed on your computer, typically 4 GB of RAM or more.
Check your Microsoft warranty and create service orders
Registering your Microsoft device. Before you can check your warranty or get service, you may need register your Surface or Xbox to your account.
How to go passwordless with your Microsoft account
Going passwordless refers to removing your password and using a passwordless method to sign in instead. Passwordless solutions such as Windows Hello, the Microsoft Authenticator app, SMS or Email codes, and physical security keys provide a more secure and convenient sign-in method. While passwords can be guessed, stolen, or phished, only you can provide fingerprint authentication, or provide ...
Applies To: Microsoft account dashboard
Common problems with two-step verification for a work or school account ...
Ensure these modes create an alert that is visible on your device. Make sure you have a device signal and Internet connection. Make sure your phone calls and text messages are getting through to your mobile device.
Change your screen saver settings - Microsoft Support
Select the Start button, then go to Settings > Personalization > Lock screen, and select Screen saver settings.In the Screen Saver Settings window, choose a screen saver from the drop-down list. Change your screen saver settings
Xbox subscription cancellations and refunds | Xbox Support
In the following countries, you have the right to cancel a subscription that has recurring billing with immediate effect and receive a prorated refund as described in the Microsoft Consumer Subscription Prorated Refund Policy:
Share your network printer - Microsoft Support
In Windows 10, you can share your printer with many PCs on your network. To share a printer from the PC that the printer is connected to (the primary PC) with secondary PCs that the printer is not connected to, you must set up sharing settings for the printer, connect the printer to the primary PC (either wirelessly or by using a USB cable), and then turn on the printer.
Using video in Microsoft Teams - Microsoft Support
For more details about customizing your background, see Change your background for a Teams meeting.. Use video filters. Customize your video feed with the video filters like Soft focus and Adjust brightness. Soft focus creates a smoothing effect for your face over video.Adjust brightness enhances the video quality when lighting is poor. To learn more about video filters, see Apply video ...
Applies To: Microsoft Teams
Set up an authenticator app as a two-step verification method
Note: If you receive a prompt asking whether to allow the app to access your camera (iOS) or to allow the app to take pictures and record video (Android). select Allow so the authenticator app can access your camera to take a picture of the QR code in the next step.If you don't allow the camera, you can still set up the authenticator app as described in Manually add an account to the app.
How to get a refund on a Microsoft subscription
Notes: If you cancel within a certain time (see the table below), you will receive a refund. If you cancel after the refund window, you will need to turn off recurring billing.. If you see Turn on recurring billing instead of a link that says Manage, this means your subscription is already set to expire on the date shown and you won't be automatically charged after this date.
Applies To: Microsoft account dashboard