If you have a Surface or Xbox, you can use your Microsoft account to check its warranty and make warranty claims. 

Registering your Microsoft device

Before you can check your warranty or get service, you may need register your Surface or Xbox to your account. For help registering your Surface or Xbox, see Manage devices used with your Microsoft account or Getting your Xbox device serviced.

Check your Microsoft warranty

Once you've registered your device, use your Microsoft account to check your Surface warranty or check your Xbox warranty. Here's how:

  1. Sign in to account.microsoft.com/devices with your account.

  2. Select the device that you want to check the warranty on.

  3. In Device coverage, you'll see what kind of warranty coverage your device has and how much time is left.

How to get service for your Microsoft device

On account.microsoft.com/devices, you can get service for your Surface, Surface accessory, Xbox, or Xbox accessory. Here's how:

  1. Sign in to account.microsoft.com/devices.

  2. Select the device that needs service, then select Start order.

For more detailed info on the service process, see How to get service for Surface or Getting your Xbox device serviced.

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