Learn how to locate and manage your app permissions on Windows devices. Some apps or games need specific permissions to work properly.

If you're having problems with your Surface Pro model, Surface 3, Surface Studio, or Surface Book, try fresh start, restoring, refreshing, or resetting it to its factory settings.

Learn how to troubleshoot and fix Bluetooth audio connection issues in Windows 10 and 11.

Download the latest internet browser recommended by Microsoft from the official support page.

This article is for Outlook.com. If you're using Outlook for Windows, see Fixes or workarounds for recent issues in Outlook for Windows.. If you're having problems accessing Outlook.com, you can see the status of Microsoft Office Online Services at the Service Health portal.. If you're having problems sending or receiving email, read how to Fix Outlook.com email sync issues.

The Microsoft Support and Recovery Assistant works by running tests to figure out what's wrong and offers the best solution for the identified problem.

Blocked file types in Outlook. If you use a Microsoft Exchange Server account and the Exchange Server administrator has configured your Outlook security settings, your administrator might be able to help you.

Find out how Microsoft uses activity history data to provide personalized cross-device experiences and to help improve its products and services.

Play MP4 files in Windows 10 by right-clicking the file and choosing what application to open it with.

Note: If you forgot your account info and had to reset your security info, you must wait 60 days before closing your account.