Access, download, or run the Surface app and the Surface Diagnostic Toolkit to help find and solve Surface problems.

Warning: Turning off Memory Integrity on a Secured-core PC takes the device out of a Secured-core state.If you choose to continue using your device without addressing the driver problem, you might discover that the functionality the driver supports does not work any longer, which could have consequences ranging from negligible to severe.

Disable all macros except digitally signed macros Macros are disabled, and security alerts appear if there are unsigned macros present.However, if the macro is digitally signed by a trusted publisher, the macro just runs. If the macro is signed by a publisher you haven't trusted yet, you are given the opportunity to enable the signed macro and trust the publisher.

Disable all macros except digitally signed macros This setting is the same as the Disable all macros with notification option, except that if the macro is digitally signed by a trusted publisher, the macro can run if you have already trusted the publisher. If you have not trusted the publisher, you are notified. That way, you can choose to enable those signed macros or trust the publisher.

Check the device. If the device doesn't appear to work at all (no lights appear on the device when it’s plugged in, or the cursor doesn't move or doesn't appear on the screen), connect the device to another PC and make sure the device works on that PC.

Sign out of your account and then sign in to your new account. If everything is fixed, move your personal data and files to the new account. To move your personal files from your old account to your new account, try opening File Explorer, expanding This PC > OSDisk (C:), and looking in the Users folder, where you should see folders for both accounts.

信息类型. 将删除的内容. 存储的内容. 浏览历史记录. 所访问站点的 url，以及每次访问的日期和时间。 在你的设备上（如果打开了同步，则在所有已同步设备上）

Is it available on my device? BitLocker encryption is available on supported devices running Windows 10 or 11 Pro, Enterprise, or Education. On supported devices running Windows 10 or newer BitLocker will automatically be turned on the first time you sign into a personal Microsoft account (such as @outlook.com or @hotmail.com) or your work or school account.

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Solution 4: Reset Surface. If you’re still having a problem with your touchscreen, try resetting your Surface. To learn how, see Restore or reset Surface for Windows and follow the recommended steps for "Reset this PC.". After the reset and device setup, use touch to open an application like Microsoft Edge or another web browser, and try to scroll pinch to zoom, swipe in from the right, and ...