Why accounts are locked and disabled. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement.Here are some common reasons why accounts are locked, though not all account locks occur for these reasons:

Get Microsoft billing support. Find help with Microsoft Store purchases, subscriptions, refunds, payment options, and checking your order history.

Connect with friends, family, and coworkers in Teams. Stay organized and connected with friends, family, and coworkers all from one app. Get started

In the following countries, you have the right to cancel a subscription that has recurring billing with immediate effect and receive a prorated refund as described in the Microsoft Consumer Subscription Prorated Refund Policy:

To turn it off, switch the setting to Off.. Turning off Microsoft Defender Firewall could make your device (and network, if you have one) more vulnerable to unauthorized access.

Connecting to the internet when you’re setting up your Windows 10 or 11 PC ensures you get the latest features and security updates. You’ll need an internet connection to finish setting up a device running Windows 10 Home or Windows 11 Home / Pro.

The tool may make one or more changes to the installed version of .NET Framework. For example, it may correct the state of Windows Installer on the computer, reset the discretionary access control lists (DACLs) on certain folders, or resolve issues that are related to an invalid or corrupted update registration.

Skype help & learning. Limited emergency calling Skype is not a replacement for your telephone and has limited emergency calling capabilities depending on your country.

Setting up the modem and Internet connection. After you have all the equipment, you'll need to set up your modem and Internet connection. If your modem wasn't set up for you by your Internet service provider (ISP), follow the instructions that came with your modem to connect it to your PC and the Internet.

Review the warranty terms, check your warranty status, and learn about the protection plans for your Microsoft device or accessory.