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If the self-help answers don't resolve your issue, try a different search, or scroll to the bottom of the Help pane and, under Still need help?, select Yes.

If you are having issues installing or updating Gaming Services on your PC, or if you are noticing that the Xbox app for PC is launching with missing content, you may want to download and run the Gaming Services Repair Tool for PC.

Look in the Surface app. The easiest way to find which Surface model you have is to use the Surface app. It shows the model name of your Surface device and each Surface accessory.

To turn off your PC in Windows 10, select the Start button, select the Power button, and then select Shut down.. I'm having trouble opening the Start menu

On another Windows PC or other device, connect to Wi-Fi as you normally would, and enter your Wi-Fi password when prompted. For more info about connecting to Wi-Fi, see Connect to a Wi-Fi network in Windows.

If you're moving from a Windows 7 or Windows 8.1 PC to a new Windows device, you'll find that the best way to get apps and games is through Microsoft Store.

Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.

Note for iPhone: If you are having trouble with your iPhone import, make sure your device is unlocked and you’ve accepted the permissions. Note for Android and other devices: If you’re using an Android phone or other device and import isn’t working, you might need to change your phone’s USB settings from Charging over USB to Transfer Files or Transfer Photos.

Notas: A sua palavra-passe do Hotmail ou Outlook.com é a mesma que a palavra-passe da sua Conta Microsoft. Se conseguir iniciar sessão mas estiver a ter problemas com o Outlook.com, verifique o estado do serviço.Se o estado não estiver verde, aguarde até que o serviço volte ao normal e tente novamente.