Try these steps if you’re having trouble buying apps, games, or downloads from the Microsoft Store.

See also. If you can't find Microsoft Store, see Trouble finding Microsoft Store in Windows 10. If you're having trouble launching Microsoft Store, see Microsoft Store doesn't launch. If you can launch the Microsoft Store but you are just having trouble finding or installing an app, see I can't find or install an app from Microsoft Store. Need more help?

Note: If you have previous activity history stored in the cloud before Windows 11 23H2 and 22H2, January 23, 2024-KB5034204 update, you can use the Clear activity history button to delete previously stored data in the cloud. Otherwise, your activity history will be automatically deleted within 30 days from when your data was last synced to the cloud

Tip: If you encounter a problem on your Windows device, pressing the Windows logo key + F takes a screenshot, then opens the Feedback Hub app and automatically uploads the screenshot to the Feedback tab. Follow the on-screen instructions to detail the problem you've encountered.

Find out how to request a refund for your Xbox digital purchases or subscriptions on the official Xbox Support website.

To change notification settings for individual senders, under Get notifications from these senders, turn a notification sender either on or off—or select a sender's name and then turn on or turn off notification banners, lock screen privacy, turn notification sounds on or off, and set the priority of notifications.

Note: If you don’t find the Password Generator drop-down working as expected on any website, right-click on the password field and select Suggest strong password; the password generator drop-down will appear.

Text recognition in images is enhanced, including handwriting recognition, and overall image descriptions are better. To experience the improved experience, navigate to any image and, while the image is in focus, execute the keyboard combination "Narrator key+CTRL+d “. . An active internet connection is necessary for this feature, and Narrator settings must have the option to obtain Image ...

Get help and learn how to use Skype with Microsoft's official support page.

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