Use the Windows Quick Assist app to get help with a computer problem from family or friends or help them out. Quick Assist uses a remote connection, so remember to only use it with people you trust, since they can see your computer screen or control your PC (if you allow it).

Important: You don't need to remove old security information unless there is an account security risk (e.g. someone else has access to your old mailbox).

Tip: If you're a Microsoft 365 Family or Personal subscriber you get Microsoft Defender, our advanced security software for Windows, Mac, iOS, and Android, as part of your subscription.Learn more at Getting started with Microsoft Defender.

Find help and how-to articles for Windows operating systems. Get support for Windows and learn about installation, updates, privacy, security and more.

Why accounts are locked and disabled. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement.Here are some common reasons why accounts are locked, though not all account locks occur for these reasons:

There are some common two-step verification problems that seem to happen more frequently than any of us would like. We've put together this article to describe fixes for the most common problems.

Note: You might not be able to change the power mode when a custom power plan is selected.If you can’t set the power mode in Power & battery settings, open Control Panel, select System and Security > Power Options, then choose a Balanced power plan.

The taskbar can display the temperature in Celsius (°C) or Fahrenheit (°F). To switch between these two units, select the weather icon on the taskbar, select the Edit location and unit icon on the weather card, select Celsius or Fahrenheit on the weather, and select Save. News and interests is supported in any taskbar orientation.

Pick a team and channel. A team is a collection of people, conversations, files, and tools — all in one place. A channel is a discussion in a team, dedicated to a department, project, or topic.. The best way to get familiar with teams and channels is to pick a team and channel and start exploring! Select Teams on the left side of the app and then pick a team.

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