Tip: If you're a Microsoft 365 Family or Personal subscriber you get Microsoft Defender, our advanced security software for Windows, Mac, iOS, and Android, as part of your subscription.Learn more at Getting started with Microsoft Defender.

When you’re away from your console or your Windows 10/11 device, you can still get ready to play your next Xbox console game. Use the Xbox mobile app, the Xbox Game Pass app, or the Microsoft Store on PC to remotely install games—so your games are ready when you are.

There are some common two-step verification problems that seem to happen more frequently than any of us would like. We've put together this article to describe fixes for the most common problems.

Why accounts are locked and disabled. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement.Here are some common reasons why accounts are locked, though not all account locks occur for these reasons:

Tip: If you encounter a problem on your Windows device, pressing the Windows logo key + F takes a screenshot, then opens the Feedback Hub app and automatically uploads the screenshot to the Feedback tab. Follow the on-screen instructions to detail the problem you've encountered.

Establishing internet boundaries is an important way to protect yourself and your family from inappropriate web content. Microsoft Family Safety web and search filters work across any Windows, Xbox and mobile device that has the Microsoft Edge browser and Family Safety apps installed.

Use the Windows Quick Assist app to get help with a computer problem from family or friends or help them out. Quick Assist uses a remote connection, so remember to only use it with people you trust, since they can see your computer screen or control your PC (if you allow it).

If you are using a mouse, select Start > Settings > Accessibility > Magnifier.Select View, and then open the Keep the mouse pointer or Keep the text cursor drop-down menu, and select how Magnifier behaves when the mouse pointer or text cursor move around the screen. This is something you should experiment with to see which combination works best for you.

Press and hold (or right-click) the MP4 file you want to play, select Open with, and then choose your preferred file player from the list of applications.

Manually download a language for Cortana speech. Go back to Settings > Time & language > Language, select your new language, and then use the up-arrow button to move it to the top of the list and make it the default.