Set up PC folder backup. Open OneDrive settings (select the OneDrive cloud icon in your notification area, and then select the OneDrive Help & Settings icon then Settings.). Open OneDrive settings (select the OneDrive cloud icon in your notification area, and then select the OneDrive Help and Settings icon then Settings.)

Contact Microsoft Support. What's new. Surface Pro; Surface Laptop; Surface Laptop Studio 2

If prompted, enter your password. However, if you have two-factor authentication set up, you might see a window asking you to Create an app-specific password.To obtain an app-password, do the following:

An upgrade moves your PC from a previous version of Windows—such as Windows 7 or Windows 8.1—to Windows 10. An upgrade can take place on your existing device, though Microsoft recommends using Windows 10 on a new PC to take advantage of the latest features and security improvements.

Look in the Surface app. The easiest way to find which Surface model you have is to use the Surface app. It shows the model name of your Surface device and each Surface accessory.

Note: If you see the icon next to the On/Off toggle for an app, you can select it to see the registry location that contains the path for the app. Apps installed through Microsoft Store (.MSIX apps) don’t have these icons. If you select the icon for these apps, File Explorer opens and highlights the executable file.

Check the device. If the device doesn't appear to work at all (no lights appear on the device when it’s plugged in, or the cursor doesn't move or doesn't appear on the screen), connect the device to another PC and make sure the device works on that PC.

Tip: If you're a Microsoft 365 Family or Personal subscriber you get Microsoft Defender, our advanced security software for Windows, Mac, iOS, and Android, as part of your subscription.Learn more at Getting started with Microsoft Defender.

Note: If you start to play a DVD or VCD in the Player Library, the Player automatically switches to Now Playing mode. The Blu-ray Disc format is not supported in Windows Media Player. To play a Blu-ray Disc, you need to use a non-Microsoft program that supports Blu-ray playback and a device capable of reading Blu-ray Discs.

Under Customize toolbar, for Show favorites bar, do one of the following:. To turn on the favorites bar, select Always.