Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.

Learn how to install the latest version of DirectX to enable games and multimedia applications on your system.

Learn how to remove malware from your PC. Use Microsoft Defender Antivirus in Windows 10 or Windows 11 to scan your PC for malware, viruses, or other threats.

Hinweise: Ihr Hotmail- oder Outlook.com-Kennwort entspricht dem Kennwort Ihres Microsoft-Kontos. Wenn Sie sich anmelden können, aber Probleme mit Outlook.com haben, überprüfen Sie den Dienststatus.Wenn der Status nicht grün ist, warten Sie, bis der Dienst normal ausgeführt wird, und versuchen Sie es erneut.

Note for iPhone: If you are having trouble with your iPhone import, make sure your device is unlocked and you’ve accepted the permissions. Note for Android and other devices: If you’re using an Android phone or other device and import isn’t working, you might need to change your phone’s USB settings from Charging over USB to Transfer Files or Transfer Photos.

Troubleshoot issues that occur when setting up external monitors. If you are trying to set up an external monitor and it’s not working, press the Windows logo key + P to make sure that the Extend option is selected. If the Extend option is selected, try the following troubleshooting tips.

To turn off your PC in Windows 10, select the Start button, select the Power button, and then select Shut down.. I'm having trouble opening the Start menu

Find your files in Windows 11 using one of these methods. Search from the taskbar: Type the name of a document (or a keyword from it) into the search box on the taskbar.You'll see results for documents across your PC and OneDrive.

What if I don't have administrator privileges on my device? To fully upgrade to the new Microsoft Edge, you must be signed in to your device using an administrator account. If you don't have this level of access, contact your IT administrator to request access or have someone complete the upgrade who has an administrator account on your device.

If you don't have a Microsoft account, or you want to create a new one, you can follow these steps: Go to the Microsoft account sign-up page and click on Create account. Enter your preferred email address, or click on Get a new email address to get a new one from Microsoft. You can choose from @outlook.com or @hotmail.com domains.