There are some common two-step verification problems that seem to happen more frequently than any of us would like. We've put together this article to describe fixes for the most common problems.

Import a text file by opening it in Excel. You can open a text file that you created in another program as an Excel workbook by using the Open command. Opening a text file in Excel does not change the format of the file — you can see this in the Excel title bar, where the name of the file retains the text file name extension (for example, .txt or .csv).

Get help with signing in, changing passwords, creating and sending mail, deleting mail, creating folders, and more in Outlook on the web.

Notes: Meeting recordings won't capture whiteboards, annotations, shared notes or content shared in the stage view by apps, and also won't include videos or animations embedded in PowerPoint Live presentations.

If you already have a Microsoft account that you use to sign in to other Microsoft services (such as Windows, Outlook, OneDrive, Office, MSN, and Skype), use that account to create your Xbox account as well.

How to redeem a gift card, Xbox download code or token. Both Microsoft and Xbox gift cards and download codes and tokens work the same way: once redeemed to your Microsoft account, you can spend your balance at Microsoft Store online, on Windows or Xbox, and you can get downloads for the latest apps, games, movies, TV shows, and Surface, Xbox, and accessories.

Receive photos, videos, or other kinds of files that you or a friend shares from another device, such as a phone, laptop, or tablet. On your PC, select Start > Settings > Devices > Bluetooth & other devices. Learn how to pair.

If contact us isn't working the way you expect, try the disability answer desk option on this page. Contact us

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The classic cold-call scam. The scammers call you and claim to be from the tech support team of Microsoft or another company. They offer to help solve your computer "problems".