If your account has been hacked, use our sign-in helper tool below to help guide you to the right solutions. The tool will ask for your email address or phone number, and either show appropriate self-help, or offer the chance to talk to an agent.

Select Create a password reset disk, and follow the remaining instructions

Se você estiver instalando o Windows em um novo dispositivo ou placa-mãe pela primeira vez e não tiver uma chave do produto, selecione Não tenho uma chave de produto durante as telas de instalação. Quando solicitado, insira a conta da Microsoft que você deseja usar para comprar uma licença digital para este dispositivo.

Cookies are small pieces of data stored on your device by websites you visit. They serve various purposes, such as remembering login credentials, site preferences, and tracking user behavior.

Get Microsoft 365 support, help, and learning resources. Organize your life, expand your creativity, and protect what’s important with Microsoft 365

Important: If your device is out of support, it is no longer receiving security updates from Microsoft and may become more vulnerable to security risks and viruses.For this reason, we strongly recommend that you update to the latest version of Windows. Each version of Windows is supported for 18 months.

Note: If a compatibility issue has been identified on your device that would disrupt your experience using Windows 11, we will temporarily delay your upgrade until the issue is resolved.Compatibility safeguard holds help ensure you have the best experience possible when upgrading and your productivity is not disrupted if critical apps or drivers are not yet compatible.

Efficiency mode What is efficiency mode in Microsoft Edge? Efficiency mode is designed to help extend battery life. It minimizes power usage by reducing resource usage through modifying background tab activity and some foreground activity, as well as putting inactive background tabs to sleep after 30 minutes or less of inactivity (if Save resources with sleeping tabs is on).

Si estás ejecutando Windows 8.1 o una versión anterior, o si el equipo no cumple los requisitos mínimos del sistema para ejecutar Windows 11, considera la posibilidad de pasar a un nuevo dispositivo Windows 11. Busca un equipo que se ajuste a tus necesidades. Configura tu cuenta de Microsoft para transferir archivos y favoritos

Verified IDs are secure trusted credentials that can be used by websites and organizations to make account setup simpler and safer. Usually, you'll use your device's camera to capture a QR code on the site to get a new Verified ID, or a verification of an ID already on your device.