Note: Offers vary by country.Be sure to redeem your rewards points in the same region you signed up in. Do not use a VPN while trying to redeem points. When redeeming points, use a mobile or landline phone number for authentication and not a VoIP phone number.

Billing & payments. Your dashboard is also where you can: Buy, renew, or cancel a subscription.

To see where your browser is saving downloads, look in your browser's settings. For example, in the new Microsoft Edge , select Settings and more > Settings > Downloads .The file path for your downloaded files (for example, C:\Users\[your name]\Downloads) is listed under Location.. In Microsoft Edge Legacy , select Settings and more > Settings .

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Just upgraded to Windows 10? Please see Known issues with Office and Windows 10, which covers issues specific to that operating system.

Why accounts are locked and disabled. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement.Here are some common reasons why accounts are locked, though not all account locks occur for these reasons:

Descubre cómo enviar una solicitud para obtener el reembolso de una compra de contenido digital de Xbox.

Troubleshooting steps for the calling feature of the Phone Link app.

Optimizations for windowed games improves gaming on your PC by using a new presentation model for DirectX 10 and DirectX 11 games that appear in a window or in a borderless window.

Once you've allowed microphone access to your apps, you can change the settings for each app. In Microphone settings, go to Choose which Microsoft apps can access your microphone, and turn on apps you want to use with it.For desktop apps, make sure that Allow desktop apps to access your microphone is turned on.