为什么需要验证码？ 当你登录到你的 Microsoft 帐户时，我们可能会要求提供其他证明，证明确实是你的帐户。 最多可以添加 10 种不同的方法来验证登录，并且可以选择：

如果你不希望第三方站点在你的电脑上存储 Cookie，则可以阻止 Cookie。 但是执行此操作可能会导致某些页面无法正确显示，或者可能会从站点收到一条消息，通知你需要允许 Cookie 才能查看该站点。

You may see an "account frozen" message and icon if you have exceeded your storage allowance and/or haven't signed in for a long time. You just need to get back under your Microsoft storage quota to get access to your files again.

如果你在下载和安装 Windows 更新时收到错误代码，更新疑难解答可以帮助解决该问题。 选择“开始 ”>“设置> ”>“更新和安全 ”>“疑难解答”>“其他疑难解答”。 接下来，在“启动并运行”下，选择“Windows 更新” > “运行疑难解答”。 运行完疑难解答后，最好重启设备。

If you have Office 2007, Skype for Business 2016 won't be fully integrated with your Office programs. For example, you won't see the presence of your co-workers when you type an email in Outlook (by "presence" I mean you won't see whether they're available, busy, or away), and you won't have a few other features.

Note: If you don’t find the Password Generator drop-down working as expected on any website, right-click on the password field and select Suggest strong password; the password generator drop-down will appear.

Why some files won't open in Internet Explorer. Internet Explorer uses add-ons such as Adobe Reader to view some files in the browser. If a file that needs an add-on won't open, you might have an older version of the add-on, which needs to be updated.

Check for updates in the Phone Link by opening Settings > About > Check for updates.Install any pending updates to make sure your content stays up-to-date. You may also need to check for updates in the Link to Windows app on your Android device.

Upload captions and transcripts Upload your own WebVTT captions and transcript file by selecting Video settings in the upper right of the web player.Expand the Transcripts and captions section if closed, then select Upload.In the dialog that appears, select the language of the file you’re uploading.

Try these steps if you’re having trouble buying apps, games, or downloads from the Microsoft Store.