Find help and how-to articles for Windows operating systems. Get support for Windows and learn about installation, updates, privacy, security and more.

If you selected the Show icon on my profile check box but the icon still isn’t displaying, sign out of the device where you have the issue and then sign back in. On a PC, you may also be required to restart the app: Start Task Manager, choose the app that’s running (Game Bar or Xbox app), select End task, and then restart the app.

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Learn how to get more storage or delete excess files if your OneDrive is full or near your storage limit.

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How to redeem a gift card, Xbox download code or token. Both Microsoft and Xbox gift cards and download codes and tokens work the same way: once redeemed to your Microsoft account, you can spend your balance at Microsoft Store online, on Windows or Xbox, and you can get downloads for the latest apps, games, movies, TV shows, and Surface, Xbox, and accessories.

Method. Used for. Authenticator app. Two-factor verification and password reset authentication. Text messages. Two-factor verification and password reset authentication.

Notes: You don't need a smartphone to receive a security code. Text messages may come from either "MSFT", a short number, or a mobile number.If you have requested a security code, you can trust the message that arrives.

自从我们在 2018 年 10 月首次宣布“你的手机”和“你的手机助手”应用以来，这是一个令人兴奋的旅程。 从那时起，我们就开始把所有重要的功能和内容从 Android 手机带到了 Windows 电脑。

提示: 可以使用任何电话号码来请求安全代码。. 电话号码不需要与你的帐户关联。. 手机不需要是智能手机，也不需要连接互联网，只需要能够接收短信。. 你可能需要创建新密码。 阅读有关如何创建强密码的提示。. 如果看到“该 Microsoft 帐户不存在”错误消息，请使用 Microsoft 帐户登录帮助程序。