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Find help and how-to articles for Windows operating systems. Get support for Windows and learn about installation, updates, privacy, security and more.

若要在 Outlook.com 中取得支援，請按一下這裡或選取功能表列上的 [說明]，然後輸入您的查詢。 如果自助無法解決問題，請向下捲動至 [仍然需要協助嗎?] 然後選取 [是]。 若要在 Outlook.com 中與我們連絡，您必須登入。

Notes: Meeting recordings won't capture whiteboards, annotations, shared notes or content shared in the stage view by apps, and also won't include videos or animations embedded in PowerPoint Live presentations.

Microsoft account help and support. Get help with signing in, locked or compromised accounts, linked accounts, closing, reopening, and updating your security info and account profile.

尚未运行 Windows 11？ 请参阅激活 Windows或激活 Windows 7 或 Windows 8.1。. 尝试“激活疑难解答” 如果运行的是 Windows 11，并且最近更换了重要的硬件（如更换主板）或重新安装了 Windows，则“激活疑难解答”有可能帮助重新激活 Windows。

Note for iPhone: If you are having trouble with your iPhone import, make sure your device is unlocked and you’ve accepted the permissions. Note for Android and other devices: If you’re using an Android phone or other device and import isn’t working, you might need to change your phone’s USB settings from Charging over USB to Transfer Files or Transfer Photos.

If you accidentally delete a file or folder in OneDrive, you may be able to recover it later from the OneDrive recycle bin.. For info about restoring a SharePoint file or folder, see how to restore items from the SharePoint recycle bin.For info about restoring SharePoint files stored in OneDrive, see Restore a previous version of a file in OneDrive.

Get more information about managing your Xbox subscriptions, issues with billing, and more.

如果尝试将 Outlook.com 帐户添加到 Outlook 或其他邮件应用，可能需要 POP、IMAP 或 SMTP 设置。 可以在下面找到它们，也可以在 Outlook.com 设置中查看它们。. Outlook 和 Outlook.com 可能能够自动检测帐户的邮箱设置，但对于其他非Microsoft帐户，可能需要联系电子邮件提供商了解其设置。