Check the device. If the device doesn't appear to work at all (no lights appear on the device when it’s plugged in, or the cursor doesn't move or doesn't appear on the screen), connect the device to another PC and make sure the device works on that PC.

Microsoft's products and services work best if you use the same language and region across all your devices, and in all of your app and Store settings.

Note: If you use a Manual Table of Contents style, Word won't use your headings to create a table of contents and won't be able to update it automatically. Instead, Word will use placeholder text to create the look of a table of contents so you can manually type each entry into the table of contents.

Under Proofing, if your language shows as Installed, you're ready to go.Otherwise press Not installed and Office will take you to a page where you can download the necessary Language Accessory Pack for that language. Follow the instructions on that page to download and install the pack, then come back to the Office Language Preferences dialog box to confirm that it's now installed.

You can open the Copilot pane via the Copilot icon in the ribbon's Home tab. This helpful feature provides answers to questions—broad or specific—about your document. You can even iterate and refine with back-and-forth discussions, get a summary or specific information about the document content, or ask it to generate ideas, tables, or lists that you can copy and insert into your document.

If you see a Let's get started screen with options to try, buy, or activate Office, this means that Office is installed on your new PC as a 1-month trial of Microsoft 365 Family. You won't receive a product key from your PC manufacturer unless you paid for an Office product key card. Instead, you can start a trial of Microsoft 365 Family, or buy Office.

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Under Microsoft Defender Firewall, switch the setting to On.If your device is connected to a network, network policy settings might prevent you from completing these steps. For more info, contact your administrator.

Cookies are small pieces of data stored on your device by websites you visit. They serve various purposes, such as remembering login credentials, site preferences, and tracking user behavior.

Important: Copilot in Outlook only supports work or school accounts, and Microsoft accounts using outlook.com, hotmail.com, live.com, and msn.com email addresses at this time. Any Microsoft account using an account from a third-party email provider, such as a Gmail, Yahoo, or iCloud, can still use Outlook, but won't have access to the Copilot features in Outlook.