When you back up your files, apps, and settings in the cloud using your Microsoft account, you get 5 GB of free cloud storage and other benefits that protect your files with the latest security and make everyday tasks easier.

Learn how to run Windows Update Troubleshooter to resolve errors downloading or installing Windows updates.

Swipe in from the right edge of the screen, tap Settings, and then tap Change PC settings. (If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, click Settings, and then click Change PC settings.)

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

A list of Excel training, from entry level to advanced skills, plus templates and other resources.

¿Está preparado para instalar? Antes de empezar, asegúrate de que tu PC o Mac cumple los requisitos del sistema.. Si ya ha canjeado una clave de producto, simplemente va a reinstalar las aplicaciones o sabe que tiene una licencia asignada a través del trabajo o la escuela, puede ir directamente a la sección iniciar sesión para descargar e instalar Microsoft 365 u Office.

If the self-help answers don't resolve your issue, try a different search, or scroll to the bottom of the Help pane and, under Still need help?, select Yes.

We want to hear from you! Please continue to share your feedback with us — either in the Google Play Store, directly in the Phone Link and Link to Windows apps, or at the bottom of this article.

Tips: If you don't see the OneDrive icon, OneDrive might not be running. On a PC, go to Start, type OneDrive in the search box, and then click OneDrive in the search results. You might need to click the Show hidden icons arrow next to the notification area to see the OneDrive icons. On a Mac, use Spotlight to search for OneDrive and open it.

Before considering troubleshooting options, make sure your device is up to date. Select Start > Settings > Update & Security > Windows Update , then select Check for updates.If you need help setting up your external monitors, see How to use multiple monitors in Windows 10.