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Solve PC problems over a remote connection - Microsoft Support
Use the Windows Quick Assist app to get help with a computer problem from family or friends or help them out. Quick Assist uses a remote connection, so remember to only use it with people you trust, since they can see your computer screen or control your PC (if you allow it).
Remove specific prevalent malware with Windows Malicious Software ...
Microsoft generally releases the MSRT on a monthly cadence as part of Windows Update or as a standalone tool. (For exceptions, see Skipped releases.)Use this tool to find and remove specific prevalent threats and reverse the changes that they made (see Covered malware families).For comprehensive malware detection and removal, consider using Windows Defender Offline or Microsoft Safety Scanner.
What is Smart App Control? - Microsoft Support
Smart App Control adds significant protection from new and emerging threats by blocking apps that are malicious or untrusted. Smart App Control also helps to block potentially unwanted apps, which are apps that may cause your device to run slowly, display unexpected ads, offer extra software you didn't want, or do other things you don't expect.
Troubleshoot Designer in PowerPoint - Microsoft Support
Ask for design ideas any time by choosing Design > Designer on the ribbon.. If Designer doesn't have any design ideas for you or you don't see the Designer button, there are a few possible reasons for that situation. Want to learn more about Designer?
Applies To: PowerPoint for Microsoft 365, PowerPoint for Microsoft 365 for Mac, PowerPoint for the web, PowerPoint 2021, PowerPoint 2021 for Mac, PowerPoint 2019, PowerPoint 2019 for Mac, PowerPoint 2016, PowerPoint for iPad, PowerPoint for Android tablets, PowerPoint Mobile
Mouse and keyboard problems in Windows - Microsoft Support
Check the device. If the device doesn't appear to work at all (no lights appear on the device when it’s plugged in, or the cursor doesn't move or doesn't appear on the screen), connect the device to another PC and make sure the device works on that PC.
Get help with Outlook.com - Microsoft Support
Get more out of your email with Outlook.com. We've streamlined search to make it easier than ever to find what you're looking for. New features like Files and attachment previews let you see your pictures and files without leaving your inbox.
Applies To: Outlook.com
Windows 11, version 23H2 update history - Microsoft Support
Windows 11, version 22H2; July 25, 2024—KB5040527 (OS Builds 22621.3958 and 22631.3958) Preview; July 9, 2024—KB5040442 (OS Builds 22621.3880 and 22631.3880)
How to perform a clean boot in Windows - Microsoft Support
How to determine what is causing the problem after you do a clean boot. If your problem does not occur while the computer is in a clean boot environment, then you can determine which startup application or service is causing the problem by systematically turning them on or off and restarting the computer.
How to play MP4 files in Windows 10 - Microsoft Support
Press and hold (or right-click) the MP4 file you want to play, select Open with, and then choose your preferred file player from the list of applications.
My camera isn't working in Microsoft Teams - Microsoft Support
In a test call, you'll see how your mic, speaker, and camera are working. Follow the instructions from Test Call Bot and record a short message. The message will playback for you. After that, you'll get a summary of the test call, and you can go to your device settings to make changes.
Applies To: Microsoft Teams