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获取 Windows 升级和安装错误的帮助 - Microsoft 支持
若要升级到 Windows 11,需要硬盘上有足够的空间进行安装。 若要查看计算机上可用的硬盘空间,请选择任务栏上的"文件资源管理器 (在Windows 7) 中称为Windows资源管理器,或按Windows徽标键 + E。. 然后,选择“计算机”或“这台电脑”,并在“硬盘驱动器”或“设备和驱动器”下进行查看。
Microsoft Store & billing help
Get Microsoft billing support. Find help with Microsoft Store purchases, subscriptions, refunds, payment options, and checking your order history.
欢迎使用 Windows
获取 Windows 操作系统的官方支持和帮助信息,以及如何使用 Windows 的指南。
View and manage your subscriptions on Xbox | Xbox Support
Note If the price for your Xbox subscription has changed, it may be because the subscription renewed after a trial or promotional rate to the full rate. You should be notified ahead of time if the full rate for a subscription changes for your region.
Avoid and report Microsoft technical support scams
Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.
Contact us | Xbox Support
Need help with an Xbox console, an Xbox game or Xbox network? Find out how to get in touch with us.
Getting started with Microsoft Family Safety - Microsoft Support
A family group is a set of individuals connected through the Microsoft Family Safety app on their Windows, Xbox, or mobile devices. Establishing a family group is an easy, effective way to encourage healthy online habits and manage busy schedules.
Applies To: Microsoft Family Safety
Redeem a gift card or code to your Microsoft account
How to redeem a gift card, Xbox download code or token. Both Microsoft and Xbox gift cards and download codes and tokens work the same way: once redeemed to your Microsoft account, you can spend your balance at Microsoft Store online, on Windows or Xbox, and you can get downloads for the latest apps, games, movies, TV shows, and Surface, Xbox, and accessories.
Applies To: Microsoft account dashboard
Using product keys with Office - Microsoft Support
If you see a Let's get started screen with options to try, buy, or activate Office, this means that Office is installed on your new PC as a 1-month trial of Microsoft 365 Family. You won't receive a product key from your PC manufacturer unless you paid for an Office product key card. Instead, you can start a trial of Microsoft 365 Family, or buy Office.
Applies To: Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Publisher for Microsoft 365, Visio Plan 2, Excel 2021, Word 2021, Outlook 2021, PowerPoint 2021, Access 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, OneNote 2016, Project Professional 2016, Project Standard 2016, Publisher 2016, Visio Professional 2016, Microsoft 365 for home, InfoPath 2013
为升级 Windows 11 准备就绪 - Microsoft 支持
安装 Windows 11. 在针对你的特定电脑测试和验证 Windows 11 升级后,Windows 更新将指示它已准备好安装。 若要检查 Windows 11 是否已为你的设备准备就绪,请转到“开始” “设置” >“更新和安全性” >“Windows 更新” ,然后选择“检查更新”。 如果升级适用于你的设备,并且想要继续,请下载并安装它。