Microsoft Store & billing help
Get Microsoft billing support. Find help with Microsoft Store purchases, subscriptions, refunds, payment options, and checking your order history.
My Account portal for work or school accounts - Microsoft Support
Sign in using two-step verification or security info; Create app passwords in Security info (preview) Set up a phone call as your verification method
激活 Office - Microsoft 支持
解决激活错误. 如果 Microsoft 365 无法激活，其最后会变为未授权，且 Microsoft 365 的所有编辑功能都会被禁用。 Microsoft 可能由于多种原因变为未授权。
Applies To:
Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Publisher for Microsoft 365, Visio Plan 2, Excel 2021, Word 2021, Outlook 2021, PowerPoint 2021, Access 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Access 2016, OneNote 2016, Publisher 2016, Office 2016, Microsoft 365 for home, Office for business, Office.com, Project for Office 365
Using the Windows Activation troubleshooter - Microsoft Support
To activate using your digital license, you'll need to upgrade to Windows 11 Pro: Save your work and close any open apps.
Set screen time limits across devices - Microsoft Support
Screen time limits in Microsoft Family Safety are a great way to balance online habits within your family group. You decide when and for how long family members can use their connected Windows, Xbox and mobile devices.
Applies To:
Microsoft Family Safety
OneDrive release notes - Microsoft Support
New features gradually rolling out: Improvements to folder backup opt-out experience.We are updating the behavior when users turn off folder backup.
Applies To:
OneDrive for Business, SharePoint Server Subscription Edition, SharePoint Server 2019, SharePoint in Microsoft 365, Microsoft 365 admin, OneDrive (work or school), OneDrive (work or school) operated by 21Vianet, OneDrive for Mac, OneDrive for Windows, SharePoint admin center, SharePoint in Microsoft 365 Small Business, SharePoint operated by 21Vianet
About Genuine Windows - Microsoft Support
There are a few common scenarios in which Windows running on a PC might be discovered to be non-genuine during validation. Repairs. If your PC has been repaired, you might start to see messages on your desktop that Windows isn't genuine.
Get help with a digital code or gift card | Xbox Support
All Xbox digital codes are 25 characters long, include both numbers and letters, and are formatted in five blocks of five characters (xxxxx-xxxxx-xxxxx-xxxxx-xxxxx).
Free up space for Windows updates - Microsoft Support
Windows 10 updates provide the latest features and security improvements to help keep your PC more current and more secure. Before the installation process starts, Windows checks to make sure there’s enough storage space on your device for the installation process and for these new features and security improvements.
修复麦克风问题 - Microsoft 支持
如果麦克风功能出现问题，则以下信息可以帮助你排除故障和解决问题。 确保应用有权访问麦克风. 如果在更新 Windows 10 后未检测到麦克风，则表示你可能需要先授予应用相关权限才能使用它。