Learn how to tell if your Office software is genuine. To help determine if your Microsoft software is genuine, go to our How to Tell site for more information. Here you'll learn about authentic packaging, including what to look for with product key labels, and Certificate of Authenticity (COA), how to report counterfeit software, and find out what your shopping and licensing options are.

Important: If you’ve encrypted your device, you’ll need your BitLocker key to reset your PC. If you don’t know your BitLocker key, see Find my BitLocker recovery key.. During the resetting process, it is possible that your screen may go black for a long period of time (occasionally upwards of 15 minutes) and that your device may attempt to restart itself during this period.

Tip: If you want to bypass File > Open and always use the Open dialog box, do this: Select File > Options > Save, and then select the Don’t show the Backstage when opening or saving files check box. Then, close and reopen any open Office applications. Note that this change only affects what you see when you press CTRL+O to access the Open Files dialog box.

Contact Support For help with your Microsoft account and subscriptions, visit Account & Billing Help. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help.If you still need help, select Contact Support to be routed to the best support option. Admins

Data Execution Prevention (DEP) is a technology built into Windows that helps protect you from malicious code launching from areas of memory that have been designated as for data only.

Personal Vault is a protected area in OneDrive where you can store your most important or sensitive files and photos without sacrificing the convenience of anywhere access.. We guide you through setting up your Personal Vault with a strong authentication method or a second step of identity verification, such as your fingerprint, face, PIN, or a code sent to you via email or SMS.

To change your capture settings, press the Start button , and then select Settings > Gaming > Captures.The following sections cover the capture settings you can adjust.

Try these steps if you’re having trouble buying apps, games, or downloads from the Microsoft Store.

How to set up a Morph transition. To use the Morph transition effectively, you'll need to have two slides with at least one object in common—the easiest way is to duplicate the slide and then move the object on the second slide to a different place, or copy and paste the object from one slide and add it to the next.

Active content is additional functionality in a file or program, such as macros, add-ins, or data connections. This article lists types of active content that can be blocked by settings in Trust Center and which, when present in a document, cause display of the Message Bar when you open your file.