你可以使用安装介质（U 盘或 DVD）来安装 Windows 的新副本、执行全新安装或重新安装 Windows。 要创建安装介质，请转到软件下载网站，你可以在这里找到分步说明。 在该网站上，你可以选择 Windows 版本，并使用 U 盘或 DVD 创建自己的安装介质。

如果你忘记了 PIN 并需要重置它，可以从 Windows 登录屏幕进行重置。 查看 PIN 文本框下方： 如果看到 我忘记了 PIN ，请选择它，然后按照说明重置 PIN。 如果设备上有多个帐户，请选择需要重置的帐户。

Here’s how to reinstall Microsoft Edge whether you’re a Windows or Mac user: Open any working browser. (Note: If you’re a Windows user and your Microsoft Edge is not currently functioning, to open Internet Explorer, type IE in the search box on the taskbar and then select Internet Explorer from the results.Or press the Windows logo key on your keyboard and then type IE in the search bar.)

Alternatively, you can install any website by going to the top corner of the browser and select Settings and more … > Apps > Install this site as an app.

Why accounts are locked and disabled. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement.Here are some common reasons why accounts are locked, though not all account locks occur for these reasons:

如果你没有台式电脑并且滑块未显示或不起作用，请尝试更新显示驱动程序。 在任务栏上选择"搜索"，键入"设备管理器"，然后从结果列表中选择"设备管理器"。在"设备管理器"中，选择"显示适配器"，然后选择显示适配器。长按 (或右键) 显示适配器名称，然后选择"更新驱动程序"并按照说明操作。

Introducing Microsoft Phone Link Our evolution of the former Your Phone app brings a new name to the user experience. With the new Phone Link on your Windows PC and the new Link to Windows app on your Android device, accessing your mobile apps and content has never been easier!

Country/Region. Country/Region code. Phone number. Language. Australia. N/A. 13 20 58. English. New Zealand. N/A +64. 0800 800 004 9 368 5680. English

Access, download, or run the Surface app and the Surface Diagnostic Toolkit to help find and solve Surface problems.

Ensure these modes create an alert that is visible on your device. Make sure you have a device signal and Internet connection. Make sure your phone calls and text messages are getting through to your mobile device.