If your account has been hacked, use our sign-in helper tool below to help guide you to the right solutions. The tool will ask for your email address or phone number, and either show appropriate self-help, or offer the chance to talk to an agent.

Here are some solutions to common problems with the new Microsoft Edge . If Microsoft Edge keeps crashing. If you can't open Microsoft Edge, or if it opens briefly and then closes, or if you’re unable to open specific webpages, here are some things you can try.

Note: If you start to play a DVD or VCD in the Player Library, the Player automatically switches to Now Playing mode. The Blu-ray Disc format is not supported in Windows Media Player. To play a Blu-ray Disc, you need to use a non-Microsoft program that supports Blu-ray playback and a device capable of reading Blu-ray Discs.

如果在设置中打开用与首选语言不同的语言编写的页面，Microsoft Edge会自动提示你翻译它。 转到用外语编写的网页时，“翻译”图标 显示在地址栏中。 如果语言未包含在设置中的首选语言列表中，则该语言被视为外在语言。

Download our Formulas tutorial workbook. We've put together a Get started with Formulas workbook that you can download. If you’re new to Excel, or even if you have some experience with it, you can walk through Excel’s most common formulas in this tour.

If you weren't able to change your password. If you couldn't change your password this way, see Reset your Microsoft account password. Need more help? Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help.If you still need help, select Contact Support to be routed to the best support option.

Important: If you turn on two-step verification, you will always need two forms of identification.This means that if you forget your password, you need two contact methods. Or if you lose your contact method, your password alone won't get you back into your account—and it can take you 30 days to regain access.

That verification method isn’t working right now: Sometimes the block may be tied to the verification method you are using.Try using another verification method connected to your account. For example, if you are using SMS to verify yourself and are hitting a block, try using an alternate email that is connected to the account to receive your authorization code.

Cloud files can exist locally on the disk or be available online only. To choose the conditions for when inactive files are made online only, under Content will become online-only if not opened for more than: choose your preferred amount of time. Note that starting in Windows 11, version 22H2, the default for OneDrive cloud files is to make files online-only if not opened for more than 30 days.

Word marks spelling, grammar, and stylistic issues with an underline. Control-click the word or phrase and choose one of the options. If Word incorrectly underlined a word as misspelled and you want to add that word to your dictionary so that Word will properly recognize it in the future, see Add or edit words in a spell check dictionary. If spelling or grammatical errors aren't underlined ...