Lithium-ion batteries wear out over time, which can result in a battery not holding a charge for as long as it did when it was new. Keeping the battery charged to 100% all the time can cause it to deteriorate faster.

Note: If your version is newer than those listed below, it’s because there may be a delay between when versions start rolling out and when they are updated on this page.

How to determine what is causing the problem after you do a clean boot. If your problem does not occur while the computer is in a clean boot environment, then you can determine which startup application or service is causing the problem by systematically turning them on or off and restarting the computer.

When you get a new device and start up Windows 10 for the first time, the antivirus protection that comes installed with the device is your default security app.

Microsoft Edge에 대한 도움말 및 지원을 받으세요. Microsoft Edge 지원 콘텐츠, 방법 문서, 자습서 등을 찾아보세요.

Tip: If you encounter a problem on your Windows device, pressing the Windows logo key + F takes a screenshot, then opens the Feedback Hub app and automatically uploads the screenshot to the Feedback tab. Follow the on-screen instructions to detail the problem you've encountered.

Why am I not seeing all my data on the privacy dashboard? To learn more about why you might not be seeing all of your data, see View your data on the privacy dashboard.. Legacy version of Microsoft Edge

Use the Windows Quick Assist app to get help with a computer problem from family or friends or help them out. Quick Assist uses a remote connection, so remember to only use it with people you trust, since they can see your computer screen or control your PC (if you allow it).

Note: If the file doesn't have UTF-8 encoding, the import tool may not recognize and display all text correctly.The import tool will then show you some example contacts from your file, and you can check that the text is readable and correct. If the text is not displayed correctly, select Cancel.You will need a file in UTF-8 encoding to continue.

How do I get started with Skype? Select your device and start the download. Note : Skype for Windows 10 and 11 (version 15) is already installed on the latest version of Windows 10 and Windows 11.