The toolkit checks for updates and checks different parts of your Surface. You can skip the tests that don't apply to your issue. Tests include:

Notes: You don't need a smartphone to receive a security code. Text messages may come from either "MSFT", a short number, or a mobile number.If you have requested a security code, you can trust the message that arrives.

Portable Document Format (PDF) preserves document formatting and enables file sharing. When the PDF format file is viewed online or printed, it retains the format that you intended. The PDF format is also useful for documents that will be reproduced using commercial printing methods.

Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us.

Once you've allowed microphone access to your apps, you can change the settings for each app. In Microphone settings, go to Choose which Microsoft apps can access your microphone, and turn on apps you want to use with it.For desktop apps, make sure that Allow desktop apps to access your microphone is turned on.

With Edge Chromium, you can add multiple profiles. Profiles allow multiple users to operate in a shared environment while maintaining access to their personalized browser settings, bookmarks, and extensions.

Lithium-ion batteries wear out over time, which can result in a battery not holding a charge for as long as it did when it was new. Keeping the battery charged to 100% all the time can cause it to deteriorate faster.

Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.

Select your profile picture at the top right of Teams. When your account manager opens, select your profile picture again.

You can open the Copilot pane via the Copilot icon in the ribbon's Home tab. This helpful feature provides answers to questions—broad or specific—about your document. You can even iterate and refine with back-and-forth discussions, get a summary or specific information about the document content, or ask it to generate ideas, tables, or lists that you can copy and insert into your document.