Important: If your device is out of support, it is no longer receiving security updates from Microsoft and may become more vulnerable to security risks and viruses.Therefore, we strongly recommend that you update to the latest version of Windows. Each version of Windows is supported for 18 months.

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Select Create a password reset disk, and follow the remaining instructions

Tip: Creating an Outlook.com email address gives you a brand-new email address that is attached to your existing Microsoft account.This makes several benefits and features available to you within the Microsoft suite of products, particularly within Outlook. You might want to do this if your Microsoft account is not currently tied to an Outlook.com email address.

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断开设备与 Microsoft Store 的链接. 如果无法从 Microsoft Store 中下载内容，则你可能已达到了设备限制。 通过删除不使用的设备或者不再有权访问的设备来管理你的限制。

它是否适用于我的设备？ BitLocker 加密适用于运行 Windows 10 或 11 专业版、企业版或教育版的受支持设备。 在运行 Windows 10 或更高版本的受支持设备上，首次登录个人 Microsoft 帐户（如 @outlook.com 或 @hotmail.com）或工作或学校帐户时，系统将会自动打开 BitLocker。

The new Microsoft Edge will delete your browsing history, cookies, and site data, as well as passwords, addresses, and form data when you close all InPrivate windows. You can open an InPrivate window in different ways: Select and hold (right-click) the Microsoft Edge logo in the taskbar and select New InPrivate window.

如果麦克风功能出现问题，则以下信息可以帮助你排除故障和解决问题。 确保应用有权访问麦克风. 如果在更新 Windows 10 后未检测到麦克风，则表示你可能需要先授予应用相关权限才能使用它。

此疑难解答将为计算机尚未更新至最新版本 Windows 10 版本 1607 的客户提供协助。 此更新最初只会发布给一小组有针对性的客户。 这些客户会随着时间的推移而扩展。 Windows 用户可以从本文启动助手。