Learn how to update Windows to ensure your device operates smoothly and securely with the latest features.

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Note: If you don't have the Surface app installed, you can download the Surface app from the Microsoft Store. When it has downloaded, select Start , search for Surface, then select the app from the list of results. Look in Settings for Windows 11.

To turn off your PC in Windows 10, select the Start button, select the Power button, and then select Shut down.. I'm having trouble opening the Start menu

Note: If you are in tablet mode, desktop icons are not displayed.To see your desktop icons in tablet mode, go to Start > Settings > System > Tablet, then select Change additional tablet settings.Under When I'm using tablet mode, make sure that Hide app icons on the taskbar and Automatically hide the taskbar are both set to Off.

In the Display resolution row, select the list and choose an option.It's usually best to stick with the one that's marked (Recommended). Monitors can support resolutions that are lower than their native resolutions, but text won't look as sharp and the display might be small, centered on the screen, edged with black, or stretched.

Try these things to troubleshoot network connection issues in Windows 11. Make sure Wi-Fi is on. Select Start > Settings > Network & internet, then turn on Wi-Fi.Next, select More options (>) next to Wi-Fi, then select Show available networks.If a network you expect to see appears in the list, select it, then select Connect. Open Wi-Fi settings

Looking for a long-lost app or program? There are several ways you can find what you need. Select Start , and then scroll through the alphabetical list on the left (if your Start screen is set to show as full screen, select All apps, and then scroll through the list).

If you can't sign in. To protect your account, the Outlook.com team won't be able to help if you're having problems signing in. Use the Microsoft account sign-in helper to get back into your account. Get help signing in. If you can sign in. To see self-help answers, or to get support via email, Select Help from the top menu then Help.

An upgrade differs from an update in that it moves your PC from a previous version of Windows—such as Windows 10—to Windows 11. This FAQ is intended to answer questions about upgrading to Windows 11.